SHIPPING POLICY
FREE SHIPPING
Shipping is free on every order. No minimum.
PROCESSING TIME
Orders are processed within 1-2 business days. Orders placed on weekends or
holidays are processed the next business day.
DELIVERY TIME
Estimated delivery: [10] to [18] business days after processing.
Our pillows ship directly from our fulfillment partner, so delivery takes
longer than a domestic warehouse. We'd rather tell you up front than have you
wonder where your order is.
TRACKING
You'll receive a tracking number by email as soon as your order ships. If you
haven't received it within 5 business days of ordering, check your spam folder,
then email support@myneurosense.com.
DELAYS
Weather, customs and carrier backlogs can add time. If your order is more than
[25] business days late, email us — we'll investigate or refund you.
WHERE WE SHIP
We currently ship within the United States only.
INCORRECT ADDRESS
Please double-check your shipping address at checkout. We can correct it before
your order ships, but not after.
Questions: support@myneurosense.com
